:root{--cor: #2563eb;--fundo: #f6f7f9;--superficie: #ffffff;--texto: #1f2328;--suave: #6b7280;--borda: #e5e7eb;--area: #f3f4f6;--raio: 10px;color-scheme:light dark}@media(prefers-color-scheme:dark){:root{--fundo: #0f1115;--superficie: #171a20;--texto: #e6e8eb;--suave: #9aa1ab;--borda: #2a2f38;--area: #1d2128}}*{box-sizing:border-box}body{margin:0;background:var(--fundo);color:var(--texto);font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;font-size:14px;line-height:1.5}a{color:var(--cor)}button{font:inherit}.topo{display:flex;align-items:center;gap:16px;padding:12px 24px;background:var(--superficie);border-bottom:1px solid var(--borda);position:sticky;top:0;z-index:10}.topo h1{font-size:16px;margin:0;flex:1}.topo .quem{color:var(--suave);font-size:13px}.sineta{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border-radius:999px;background:var(--area);color:var(--suave);border:1px solid 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